J. Crew = Fail
Not a good page to hit during the Holiday (shopping) Season. But credit to J. Crew for a) having a fail page and b) providing a backup (in this case, a phone number). Much better than getting a “500″ error or some other error code that would mystify most people.
Let’s up this page, J. Crew Fail Page, is replaced by the real home page soon.
Truly not good timing, but yeah absolutely kudos to them for having a contingency for this type of situation, and not only that, but sticking with their brand and look & feel as well. The copy is also professional, friendly, approachable and understandable.
Can’t say that about 90% of other 500 errors out there